The possibilities, potential and cost savings of the "human factor", which should be taken into account when increasing efficiency in the context of conflict management.
Further authors: Oliver Ahrens, Gernot Barth and Bernhard Böhm.
The possibilities, potential and cost savings of the "human factor", which should be taken into account when increasing efficiency in the context of conflict management.
Further authors: Oliver Ahrens, Gernot Barth and Bernhard Böhm.
