The chapter deals with the topic of which (economic) advantages and disadvantages an out-of-court procedure for conflict resolution, e.g. mediation, entails compared to court proceedings.
Conflict cost controlling in comparison between extrajudicial and judicial conflict resolution (only available in German language)
"Lukas/Dahl: Konfliktlösung im Arbeitsleben - Leitfaden für die Praxis, Luchterhand, S. 317 - 343, 1. Auflage 2013" [Lukas/Dahl: Conflict Resolution in Working Life - Guide for Practice, Luchterhand, pp. 317 - 343, 1st edition 2013]